Usage Agreement

Service Policy

By utilizing our services at BLÜM, you agree to our terms and conditions. These policies are designed to protect your rights and enhance your floral subscription experience with us. Please read them carefully to ensure a seamless journey.

Subscription Guidelines

At Blüm, we prioritize your floral experience. Life is ever-changing, and so are your preferences! That’s why we enable seamless rescheduling of upcoming deliveries and modifications right from your account dashboard. Each request is treated as a fresh consultation, reflecting our commitment to personalized service. Remember, reconfiguration might take up to 4 weeks, but we believe the wait is worth it. Enjoy the peace of mind that comes with our annual payment structure and timely 48-hour notifications before your next delivery. Let us bring joy to your space effortlessly!

Return and Refund Policy

At Blüm, we take pride in our custom floral subscription service, designed for those who adore fresh flowers and thoughtful arrangements. We understand that sometimes life can be unpredictable, which is why we offer hassle-free subscription cancellations with full refunds available up until your second delivery. If something isn’t quite right with your blooms, we’ll happily exchange any misaligned deliveries within 48 hours. Your satisfaction is our priority, so don’t hesitate to contact us immediately with any concerns; we’re here to help!